Player Protection First

Responsible Gaming at rajbeePlay Safe, Play Smart

rajbee is committed to providing a safe, fair, and controlled gaming environment for every player in Bangladesh. We believe that gambling should always be an enjoyable form of entertainment — never a source of financial stress or emotional harm. Our responsible gaming framework gives you the tools, information, and support you need to stay in control at all times.

18+ Only Self-Exclusion Available Deposit Limits Time-Out Features 24/7 Support Reality Checks
18+
Age Requirement
24/7
Support Available
5+
Safety Tools
0
Tolerance for Underage Play
Our Commitment
Gambling Should Always Be a Choice — Not a Compulsion

At rajbee, we take responsible gaming seriously. Our platform serves players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and every corner of Bangladesh, and we understand that with entertainment comes responsibility. Every feature we build, every bonus we offer, and every interaction our support team has with a player is shaped by our core belief: gambling must remain fun, voluntary, and within each player's personal limits.

Problem gambling is a recognised public health concern that can affect anyone, regardless of income, age, or background. rajbee does not wait for problems to escalate before acting. Our responsible gaming programme is proactive — we monitor account behaviour, provide self-assessment tools, and reach out to players who may be showing early warning signs, long before a situation becomes a crisis.

This page explains every tool and resource available to you as a rajbee player in Bangladesh. If at any point you feel that gambling is no longer fun and is causing you stress, anxiety, or financial difficulty, please use the tools described below or contact our support team immediately. Help is always available, 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6).

rajbee enforces a strict 18+ age policy across all games, sports betting markets, and promotional offers. Age verification is mandatory for all new accounts and is reinforced through ongoing KYC monitoring. There are no exceptions to this policy.
Fair Play Certified

All games operate on verified RNG engines with independently audited return-to-player rates.

SSL Secured Platform

TLS 1.3 encryption protects every transaction, login, and personal data exchange on rajbee.net.

KYC Verification

Every player's age and identity is verified before withdrawals are processed and accounts are fully activated.

Player Wellbeing Monitoring

Our system flags unusual patterns in betting behaviour and triggers proactive wellness check-ins.

Player Control Tools
Six Tools That Put You in Control

rajbee provides a comprehensive suite of responsible gaming tools — all accessible directly from your account dashboard. Use them individually or in combination to manage your play at a level that works for you.

Financial Control
Deposit Limits
Set a maximum amount you can deposit into your rajbee account over a defined time period — daily, weekly, or monthly. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your deposit limit takes effect immediately; increasing it requires a 24-hour cooling-off period to protect you from impulse decisions.
Available periods: Daily · Weekly · Monthly
Effective immediately: When reducing the limit
Cooling-off for increases: 24 hours
Financial Control
Loss Limits
Define the maximum net loss you are comfortable sustaining within a set time window. When your net losses reach the configured threshold, rajbee will automatically suspend further gameplay for the remainder of that period. This tool is particularly effective for players who want to cap their downside without restricting their deposit frequency.
Available periods: Daily · Weekly · Monthly
Resets: Automatically at period end
Override: Not possible during active restriction
Time Management
Session Time Limits
Set a maximum duration for each gaming session. When your session time limit is reached, rajbee will display a notification and, if you choose, automatically log you out. This prevents extended play sessions that can erode awareness of time and money spent, keeping your gaming experience intentional and time-bounded.
Configurable in: Minutes or hours
On expiry: Warning shown; optional auto-logout
Resets: Per new login session
Awareness Tool
Reality Checks
Configure periodic pop-up reminders that appear during gameplay to show you how long you have been playing and how much you have wagered or won/lost during the current session. Reality checks interrupt the flow of play in a gentle, non-intrusive way — helping you stay aware of the bigger picture and make informed decisions about whether to continue playing.
Intervals: Every 15, 30, 45, or 60 minutes
Shows: Session duration · Net P&L
Action required: Acknowledge to continue
Short Break
Time-Out / Cooling-Off Period
Take a structured break from rajbee without permanently closing your account. You can request a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is suspended — you cannot log in, deposit, place bets, or access any gaming features. Existing balances are preserved and become accessible again when the time-out expires.
Available durations: 24h · 48h · 7 days · 30 days
Account status: Suspended (balance preserved)
Marketing: Paused automatically during time-out
Strongest Protection
Self-Exclusion
Self-exclusion is rajbee's most powerful responsible gaming tool and is intended for players who feel they have lost control of their gambling and need to stop completely. When you self-exclude, your rajbee account is permanently deactivated for the duration you choose. You will be blocked from creating new accounts and removed from all marketing communications immediately.
Available periods: 6 months · 1 year · 3 years · Permanent
Can be reversed: Only after minimum period (with 7-day cooling-off)
Permanent exclusion: Cannot be reversed — ever
All responsible gaming tools are available free of charge in your rajbee account dashboard under Account Settings → Responsible Gaming. If you are unable to find a tool or need assistance activating one, contact our support team via live chat or email at [email protected] — available 24/7, with an average response time of under 3 minutes.
Know the Signs
Warning Signs of Problem Gambling

Most people who gamble do so responsibly, without any negative consequences. But for a minority of players, gambling can develop into a compulsive behaviour that harms their finances, relationships, and mental health. Recognising the warning signs early is the single most effective way to prevent a casual habit from becoming a serious problem.

The signs below are not a clinical diagnosis — they are indicators that something may be shifting in your relationship with gambling. If you recognise two or more of these patterns in yourself, we strongly encourage you to activate one of rajbee's responsible gaming tools or speak to a member of our support team in confidence.

rajbee's account monitoring system is designed to detect these behavioural patterns automatically. If our system flags your account, a member of our responsible gaming team may reach out to you. Please do not ignore such communications — they are sent with your best interests in mind.
Chasing Losses
Placing larger and larger bets in an attempt to win back money you have already lost. This is one of the most common and dangerous patterns in problem gambling — losses chase losses, and the cycle accelerates quickly.
Losing Track of Time
Regularly losing awareness of how long you have been playing, missing meals, sleep, or social obligations because of gambling sessions. If time passes unnoticed during play, reality checks and session limits can help.
Gambling with Money You Cannot Afford to Lose
Using money earmarked for rent, utility bills, food, or family expenses to fund gambling. Responsible gaming means gambling only with disposable entertainment funds — never essential household money.
Hiding Gambling from Family or Friends
Feeling the need to be secretive about how much time or money you spend gambling, lying to loved ones about your activities, or becoming defensive or irritable when the topic is raised.
Gambling to Escape Stress or Low Mood
Using gambling as a primary coping mechanism for anxiety, depression, boredom, or personal problems. When gambling shifts from entertainment to emotional regulation, the risk of dependency increases significantly.
Inability to Stop Despite Wanting To
Repeatedly attempting to cut down or stop gambling and finding that you cannot follow through. This loss of control is a key marker of problem gambling and is the point at which professional support is most beneficial.
Our Principles
How rajbee Builds Responsible Gaming into Everything

Responsible gaming at rajbee is not a checkbox — it is embedded into every layer of our platform, from account creation to bonus design to customer support training.

Strict Age Verification

Every rajbee account requires proof of age before full platform access is granted. We use third-party KYC services to verify National ID documents, passports, and birth certificates. Players in Bangladesh must be aged 18 or above — no exceptions. Accounts that fail age verification are immediately closed and any balance is refunded in full.

Responsible Bonus Design

rajbee designs all promotional offers with responsible gaming safeguards built in. Wagering requirements are clearly stated, time limits are reasonable, and bonuses are never structured in a way that encourages players to deposit beyond their means. Players who have activated deposit limits or self-exclusion are automatically excluded from receiving promotional communications.

Automated Behavioural Monitoring

Our platform uses automated monitoring tools to identify behavioural patterns that may indicate problem gambling — such as sudden increases in bet size, extended session durations, rapid deposit sequences, and consistent loss-chasing patterns. When these patterns are detected, our responsible gaming team conducts a welfare check with the affected player.

Trained Support Staff

Every member of rajbee's 24/7 customer support team receives specific training in responsible gaming awareness and intervention. Our support agents are trained to recognise signs of distress in player communications, to respond with sensitivity, and to provide clear signposting to both internal tools and external support organisations in Bangladesh and internationally.

Transparent Terms and Odds

rajbee publishes clear, plain-English terms and conditions for all games and promotions. We never obscure house edges or wagering requirements in difficult-to-read small print. Players have a right to understand the mathematical reality of gambling, and rajbee ensures that this information is always accessible and honestly presented.

Opt-Out Marketing Controls

Players can opt out of all promotional communications — including bonus offers, tournament invitations, and deposit incentives — at any time from their account settings or by contacting support. Players who are in an active time-out or self-exclusion period are removed from all marketing lists immediately and automatically, without any manual request required.

Self-Assessment
Ask Yourself These Questions Honestly

The following questions are adapted from widely recognised problem gambling screening tools. They are not a substitute for professional assessment, but they can help you reflect honestly on your current relationship with gambling. If you answer "yes" to three or more of these questions, we encourage you to speak with our support team or activate one of the responsible gaming tools described on this page.

Self-awareness is the foundation of responsible gaming. rajbee recommends revisiting these questions once a month as part of a healthy approach to managing your gambling activity.

If you answer "yes" to any of these questions and would like to talk to someone, contact rajbee support at [email protected] or via live chat. Our trained team is here to help, not to judge.
Reflect honestly — there are no right or wrong answers
1 Have you ever spent more money gambling than you originally planned to in a single session?
2 Have you ever borrowed money from friends, family, or a financial institution specifically to fund your gambling?
3 Have you found yourself thinking about gambling when you are at work, studying, or spending time with family?
4 Have you ever felt irritable, anxious, or restless when you tried to stop or cut down your gambling?
5 Have you ever tried to win back money you had lost by gambling again soon afterwards?
6 Have you ever hidden your gambling activity from someone close to you?
7 Has gambling ever caused you to neglect your responsibilities at work, school, or home?
8 Have you ever gambled to escape feelings of stress, depression, loneliness, or anxiety?
9 Do you feel that you need to gamble with increasing amounts of money to get the same level of excitement?
10 Have you ever felt guilty, ashamed, or distressed after a gambling session?
If you answered "yes" to 3 or more of the above questions, please consider activating a deposit limit, time-out, or self-exclusion from your account dashboard, or contact our support team right away.
Underage Protection
Protecting Young People — 18+ Policy

rajbee operates a zero-tolerance policy toward underage gambling. No player under the age of 18 is permitted to register, deposit, or participate in any game or betting market on the rajbee platform.

Mandatory Age Verification

All new accounts are required to complete identity and age verification before any real-money play or withdrawal is permitted. Acceptable documents include Bangladesh National ID cards, valid passports, and birth certificates. Any account where the holder is found to be under 18 years of age will be immediately closed and all funds returned.

Advice for Parents and Guardians

If you share a device with a young person, we strongly recommend using parental control software to prevent access to online gambling sites. Tools such as Net Nanny, Qustodio, and built-in device parental controls can block access to gambling platforms. Always keep your rajbee login credentials private and log out of your account after each session.

Ongoing Monitoring

Age verification is not a one-time check at registration. rajbee's compliance team conducts ongoing reviews of player accounts, particularly when behavioural patterns suggest a player may be younger than declared. Additional verification documents may be requested at any time during the lifecycle of an account.

Report Underage Access

If you believe a young person has registered on the rajbee platform or is using an adult's account to gamble, please report it to our support team immediately at [email protected]. All reports are treated with strict confidentiality and investigated within 24 hours of receipt. Protecting young people is a responsibility we share.

For adults aged 18 and above only. rajbee does not permit gambling by persons under the age of 18 under any circumstances. Players found to be underage will have their accounts permanently closed and any winnings forfeited in accordance with rajbee's Terms & Conditions. If in doubt about a player's age, rajbee will always err on the side of caution and request verification.
Get Help Now
You Are Never Alone — Support Is Always Available

If gambling has stopped being fun and has started causing you harm — financially, emotionally, or in your relationships — please reach out. rajbee's responsible gaming support team is trained to listen without judgment and to guide you toward the tools and resources that will help most in your situation.

Reaching out is a sign of strength, not weakness. Our support team handles responsible gaming enquiries with full confidentiality. Nothing you share with us about your gambling habits will be used against you or shared with third parties. Our only goal is to help you regain control.

In addition to rajbee's internal support, we encourage players to make use of independent gambling support organisations. These organisations provide free, confidential counselling and support services for problem gamblers and their families, and are completely separate from any casino or betting platform.

  • Gamblers Anonymous: A worldwide fellowship of people who have struggled with gambling addiction — peer support through shared experience.
  • GamCare: An international organisation providing information, advice, and support for anyone affected by problem gambling.
  • BeGambleAware: Independent resources, self-assessment tools, and helpline referral services for problem gamblers.
  • National Mental Health Helpline (Bangladesh): Kaan Pete Roi — a listening service available to anyone in emotional distress.
Contact rajbee Responsible Gaming Support
Email Support
Send your responsible gaming request to [email protected] with the subject line "Responsible Gaming Request". We acknowledge all emails within 48 hours and provide a full response within 5 business days.
Live Chat — 24/7
Access live chat directly from the rajbee platform. Our average first-response time is under 3 minutes. For responsible gaming enquiries, ask the agent to connect you with our dedicated wellbeing team for specialist support.
WhatsApp
Reach us on WhatsApp at +880 1700 000000 — plain text only, not a clickable link. Available around the clock for urgent responsible gaming matters including immediate self-exclusion requests.
Support Hours
24 hours a day, 7 days a week, including all public holidays in Bangladesh — Eid, Victory Day, Independence Day, and Pohela Boishakh. All times are Bangladesh Standard Time (BST, UTC+6).
Emergency Self-Exclusion
If you need your account suspended immediately, contact live chat or WhatsApp and state clearly: "I need to self-exclude my account right now." Our team will process your request within 15 minutes of receiving it, any time of day or night.
18+ Only. Please Gamble Responsibly. If gambling stops being fun, stop gambling.
Play Safely with rajbee
Ready to Play? Keep It Fun and Stay in Control

Now that you know the tools available to protect yourself, explore rajbee's full range of games and sports betting markets. Remember: set your limits before you start, play within your means, and reach out to our support team the moment anything feels wrong.

Deposit Limits Active
Set yours in Account Settings
24/7 Wellbeing Support
Always here when you need us
18+ Verified Platform
For adults aged 18 and above only