Your privacy matters deeply to rajbee. This Privacy Policy explains exactly what personal data we collect from players across Bangladesh, how that data is used, who we share it with, how long we retain it, and what rights you have over your own information. We are committed to handling your data with transparency, security, and respect.
Six core principles that govern every decision we make about your personal data — from the moment you register to the day you close your account.
All data transmitted between your device and rajbee's servers is protected by TLS 1.3 SSL encryption. Your personal details, payment information, and gaming history are never sent in plain text over the network. We also encrypt sensitive fields at rest in our database layer.
rajbee collects only the personal data that is strictly necessary to deliver our services, verify your identity, process payments, and comply with applicable regulations. We do not harvest data speculatively or build profiles beyond what is needed for safe, compliant platform operation.
rajbee does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data is shared only with contracted service providers who are bound by strict data processing agreements — and only to the extent necessary to provide the services you use on the platform.
You have clear, enforceable rights over the personal data rajbee holds about you — including the right to access a copy of your data, correct inaccurate records, request deletion, restrict processing, and withdraw consent for marketing communications. We honour every valid rights request promptly and without charge.
rajbee does not retain your personal data indefinitely. We maintain a documented data retention schedule that specifies the maximum period for which each category of data is kept. Once the retention period expires — or once you close your account and any mandatory compliance hold period ends — your data is securely deleted or anonymised.
We believe you deserve to know exactly why we process your data, under what legal basis, and for how long. This Privacy Policy is written in plain English and updated whenever our practices change. We will always notify registered players of material changes before the new version takes effect.
This Privacy Policy is issued by rajbee ("rajbee", "we", "us", "our"), which operates the online casino and sports betting platform accessible at rajbee.net. rajbee is the data controller in respect of the personal data of registered players and visitors to the platform. As data controller, rajbee determines the purposes for which and the means by which your personal data is processed.
rajbee is committed to protecting the privacy of all individuals who interact with our platform — including registered account holders, prospective players who browse without registering, and any person who contacts our support team. This policy applies to all personal data we collect through the rajbee website, mobile-optimised site, and any associated communications channels (email, live chat, WhatsApp support).
By using the rajbee platform or registering an account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this policy, please do not use the rajbee platform.
rajbee collects personal data from you in a number of ways — directly when you register or use our services, automatically through your use of the platform, and occasionally from third-party verification providers. The categories of personal data we collect are described below.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, National ID / passport number, photograph | Registration form; KYC document upload |
| Contact Data | Email address, mobile phone number, residential address | Registration form; account settings updates |
| Financial Data | Mobile wallet number (bKash, Nagad, Rocket), transaction reference IDs, deposit and withdrawal amounts | Payment processing; transaction logs |
| Gaming Data | Game session logs, bet amounts, win/loss records, game preferences, session durations | Automatically recorded by platform |
| Technical Data | IP address, device type, operating system, browser type, screen resolution, time zone | Automatically collected via server logs and cookies |
| Usage Data | Pages visited, features used, click patterns, referral source, session timestamps | Automatically collected via analytics tools |
| Communications Data | Live chat transcripts, email correspondence, WhatsApp support messages | Customer support interactions |
| Responsible Gaming Data | Deposit limits set, self-exclusion elections, cooling-off periods, loss limit configurations | Account dashboard settings |
rajbee uses the personal data we collect for the following purposes. Each purpose is linked to a lawful basis for processing, which is described in Section 04 below.
rajbee does not use your personal data for automated individual decision-making that produces significant legal effects on you, except in limited fraud-detection contexts where such processing is authorised by applicable law. Where automated decisions are made, you have the right to request human review.
Every instance of personal data processing carried out by rajbee is grounded in a recognised legal basis. The primary legal bases we rely on are as follows:
rajbee does not sell your personal data. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:
All third-party service providers who process personal data on rajbee's behalf are subject to data processing agreements that require them to implement appropriate technical and organisational security measures and to process your data only in accordance with rajbee's documented instructions.
rajbee's platform serves players primarily in Bangladesh. Some of our contracted service providers — including cloud infrastructure partners and game technology providers — may be located outside Bangladesh. Where personal data is transferred to a country that does not provide an equivalent level of data protection, rajbee ensures that appropriate safeguards are in place before the transfer occurs.
Safeguards used for international transfers include:
You may request details of the specific safeguards in place for any international transfer of your personal data by contacting [email protected].
rajbee retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | AML compliance and legal claims |
| Financial transaction records | 7 years from transaction date | Regulatory and audit requirements |
| Gaming session logs | 3 years from session date | Dispute resolution and fraud detection |
| Customer support communications | 3 years from last interaction | Quality assurance and dispute history |
| Marketing consent records | Until withdrawal of consent + 2 years | Proof of consent and compliance |
| Technical and server log data | 12 months from collection | Security monitoring and debugging |
| Self-exclusion records | Indefinitely (or as required by applicable rules) | Preventing re-registration by excluded players |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be attributed to any identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical analysis and platform improvement purposes.
rajbee uses cookies and similar tracking technologies (such as pixel tags and local storage objects) on the rajbee.net website. Cookies are small text files placed on your device that help us deliver a functional, personalised, and secure experience.
The categories of cookies we use are as follows:
You can manage your cookie preferences through your browser settings. Most modern browsers allow you to refuse all cookies, accept only certain types, or delete cookies that have already been set. Please note that disabling strictly necessary cookies will impair your ability to use the rajbee platform.
rajbee respects your rights over your personal data and is committed to facilitating the exercise of those rights without undue delay and free of charge. The following rights are available to all rajbee players:
To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Data Rights Request". Include your registered username and a description of the right you wish to exercise. rajbee will respond within 30 calendar days. Where a request is complex or involves a high volume of data, we may extend this period by up to a further 60 days, in which case we will notify you of the extension and the reason for it.
rajbee may ask you to verify your identity before processing a rights request, to ensure we do not disclose your data to an unauthorised third party. Identity verification is a security measure and does not constitute an obstacle to the exercise of your rights.
The rajbee platform is strictly intended for adults aged 18 and over. rajbee does not knowingly collect personal data from individuals under the age of 18. Our registration process requires users to confirm their date of birth, and we use third-party KYC verification services to corroborate age claims made during registration.
If rajbee discovers that personal data has been collected from a person under the age of 18 — whether through a false declaration at registration or by any other means — we will immediately close the relevant account, forfeit any balance held, delete all associated personal data without undue delay, and may report the matter to the appropriate authorities.
If you are a parent or legal guardian and you believe your child has registered on the rajbee platform or provided personal data to us, please contact us immediately at [email protected] so that we can investigate and take prompt remedial action. We recommend that parents and guardians install parental control software on shared devices to prevent minors from accessing online gambling services.
rajbee takes the security of your personal data seriously and implements a layered set of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, destruction, or disclosure. No system is entirely immune to risk, but rajbee's security framework is continuously reviewed and updated to address emerging threats.
Our key security measures include:
While rajbee implements robust security measures, players also have a responsibility to protect their own account security. You should use a strong, unique password for your rajbee account, never share your login credentials with any third party, and log out of your account when using a shared or public device. If you suspect that your account has been compromised, contact rajbee support immediately at [email protected].
The rajbee platform does not contain links to external third-party websites. All navigation within the platform remains within the rajbee.net domain. In the event that promotional content or informational material references an external service provider (such as a payment processor), that reference is provided for descriptive purposes only and does not constitute an endorsement or a navigable hyperlink.
rajbee is not responsible for the privacy practices or data handling of any third-party organisations — including payment providers such as bKash, Nagad, and Rocket — when you interact with those organisations directly through their own platforms or applications. We strongly recommend that you review the privacy policies of any third-party service you use in connection with your rajbee account.
rajbee reserves the right to update or amend this Privacy Policy at any time. We may make changes in response to new legal requirements, changes in our data processing activities, feedback from players, or improvements in industry best practice. The "Last updated" date at the top of this page will always reflect the date on which the most recent version came into effect.
Where changes to this Privacy Policy are material — meaning they significantly affect the way rajbee processes your personal data or materially reduce your privacy protections — rajbee will notify registered players by email to the address on file or by a prominent notice displayed within the rajbee platform, at least 14 days before the changes take effect. This advance notice period gives you the opportunity to review the updated policy and, if you do not agree with the changes, to close your account and request deletion of your personal data before the new version takes effect.
Your continued use of the rajbee platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you have any questions about a change to this policy, please contact [email protected] before the change takes effect.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way rajbee processes your personal data, please contact the rajbee Data Protection team using the details below. We aim to resolve all privacy enquiries fairly, transparently, and within the timeframes specified in this policy.
If you are not satisfied with rajbee's response to a privacy complaint or data rights request, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction. rajbee will cooperate fully with any such regulatory investigation and will provide all information reasonably requested by the supervisory authority.
rajbee is committed to resolving all privacy complaints amicably and without the need for regulatory escalation. We encourage you to contact us directly in the first instance so that we have the opportunity to address your concerns promptly and to your satisfaction.
Now that you understand how rajbee safeguards your personal data, explore everything our platform has to offer. From live cricket betting to hundreds of slot titles and immersive live casino tables, your data stays safe while you enjoy the game.